How can the industry recruit well for the future? With demand for skilled staff more important than ever there is a need in the automotive industry to bring more people into dealerships with a wider range of skills than may have been required previously. This presents a challenge however as these skills intersect with other industry’s demands for skilled staff.
A few questions’ is the industry doing enough to recruit and engage with the next generation of employees the gen Y’s and so on?
The skills required at dealership level are very different to what has been required in the past with increasing requirements in a digital world.
However some key values remain important regardless
1. Providing great customer service
5. Work ethic
While looking to employ staff I have seen various job listings
I believe the industry may in the future have a shortage of relevantly skilled staff and in particular how it relates to digital in the automotive environment.
Be willing to listen to new idea's if they are positive. Don’t be afraid to offer appropriate training to entry level staff or existing staff as well to up skill staff for the long term.
I believe any year is a good year for dealerships to look at the skills they require for the long term and have a serious look at how to attract those skills and also look to up – skill existing staff more in key areas where you are able too.
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